1. Tulip Princess or Little Red Flower Princess TUTU will be shipped randomly. Tulip Princess or Little Red Flower Princess TUTU ratio 10:1.
2. Purchase a pair of Tulip Princess and Little Red Flower Princess TUTU will get a scratch card of the confession Sakura TUTU. If you scratch the rights to purchase Sakura TUTU, you can contact HeyCiao to redeem the right to purchase.（Contact email: ae@ciaohey.com）
3. Estimated Shipping Time: before June 6
4. Preorder Deadline:March 23 23:59 UTC+8
Shipping available worldwide&Free shipping on orders over $100
SHIPPING&AFTER-SALES SERVICE
Standard Shipping (15-30 working days) Expedited Shipping (3-7 working days)
2. Defects: (1) Limited items don't have an exchange service. If you find a serious defect in the item, contact support@ciaohey.com, with the related order number and unpacking video of the figurine within five (5) days of receiving the product. (2) For information security reasons, please contact us with the email address you used to place the order. You will be contacted by a Customer Support Representative who will assist you in resolving the issue. (3) In order to avoid any disputes regarding refunds or exchanges, customers are encouraged to video record themselves opening the package. A video recording must be completed no later than two days after delivery. A video should clearly show the shipping sheet, the package condition, and product defects.
